Terrible service, very rude employees. While I was sitting there waiting for a car, I overheard one of the employees say "it just takes one click and it chargers the customer twice". Then the car they gave me had all 4 tires worn down all the way. One of the tires had patches sticking out of it. If I would of drove 1200 miles with my family in that car, that would of been pretty bad. So I refused to take the vehicle once I seen it. They told me I would get a full refund by midnight. It's been 3 weeks and no refund. I called couple times and they said they don't see my name in the system. Then just hangs up the phone. I don't know what to do. Enterprise is the way to go best service ever.
All USA
Terrible service, very rude employees. While I was sitting there waiting for a car, I overheard one of the employees say "it just takes one click and it chargers the customer twice". Then the car they gave me had all 4 tires worn down all the way. One of the tires had patches sticking out of it. If I would of drove 1200 miles with my family in that car, that would of been pretty bad. So I refused to take the vehicle once I seen it. They told me I would get a full refund by midnight. It's been 3 weeks and no refund. I called couple times and they said they don't see my name in the system. Then just hangs up the phone. I don't know what to do. Enterprise is the way to go best service ever.