The Home Depot

Rented 4 different aerators from this tool rental location. All had issues. I am a professional lawn care service and have used many different aerators before, I know how they should run and operate. All were poorly maintained and wouldn't not run correctly. The associate told me that some aerators were "push" and some were "self propelled". I have never heard of a "push" aerator. I have rented the same brand before "Ryan EST", and it is not a "push" aerator. I took the liberty of calling Ryan manufacturing and asked tech support about the issue. They knew right away after describing the issue that it was a bearing issue and not an operator error that the home-depot associate insinuated. I was only offered a refund after going through 4 different machines. These machines are not maintained properly and/or damaged and not being fixed. I called the assistant manager and was told sorry we will refund your money, but I feel that this is not enough. I have went through a lengthily process of renting these machines and returning them several times. I feel that I am due more than just a refund. Home Depot you have really let me down this time.