#1 - I like it for the convenience. #2 - there are a few staff members that do their job very well. On the flip side, there is a SERIOUS lack of being responsible!! This is in reference to the "guys" who sign you up for membership in the lanes. They have caused us more hassle & stress than any customer should have to endure from any service. Luckily the Regional Manager, Mark took care of us this last go 'round. When you have an unlimited plan for $33 a month, rely on their staff to be kind to your car...and you, the staff to recognize you & your loyalty because they see your car multiple times a week, & when you DO have a problem to take it seriously & not be so passive on the issue. I know from a Supervisory perception (because I've been in that role) that there are times that you have to crack the whip & there needs to be some whip cracking going on because I know for a fact that I'm not the only one who's had issues with my location. I just voice my issues because I work hard for my all mighty dollar.
All USA
#1 - I like it for the convenience. #2 - there are a few staff members that do their job very well. On the flip side, there is a SERIOUS lack of being responsible!! This is in reference to the "guys" who sign you up for membership in the lanes. They have caused us more hassle & stress than any customer should have to endure from any service. Luckily the Regional Manager, Mark took care of us this last go 'round. When you have an unlimited plan for $33 a month, rely on their staff to be kind to your car...and you, the staff to recognize you & your loyalty because they see your car multiple times a week, & when you DO have a problem to take it seriously & not be so passive on the issue. I know from a Supervisory perception (because I've been in that role) that there are times that you have to crack the whip & there needs to be some whip cracking going on because I know for a fact that I'm not the only one who's had issues with my location. I just voice my issues because I work hard for my all mighty dollar.