Probably the worst store in our area! We bought dog food from the store and it turned out being infested with mites. Our dog lost half her fur before we realized what was going on. After contacting Orschelns human resources & explaining it took 30 mins to 1 hr a day of mopping/cleaning for 7 weeks to finally get the problem solved.. They offered us a 50.00 gift card for all the labor and misery that put us & our dog through, really?..........then told us if that wasn't good enough, the offer was off the table.... IMO, Mark (Regional Manager) should be suspended from his job, or be fired. People, use extreme caution when buying pet food from this store!
Probably the worst store in our area! We bought dog food from the store and it turned out being infested with mites. Our dog lost half her fur before we realized what was going on. After contacting Orschelns human resources & explaining it took 30 mins to 1 hr a day of mopping/cleaning for 7 weeks to finally get the problem solved.. They offered us a 50.00 gift card for all the labor and misery that put us & our dog through, really?..........then told us if that wasn't good enough, the offer was off the table.... IMO, Mark (Regional Manager) should be suspended from his job, or be fired. People, use extreme caution when buying pet food from this store!