yep-what Kip said. This place is filled with nothing but unprofessional people. And, once again, has nothing to do with Dr. Scott leaving-hopefully his new staff doesn't have the god-complex these people do!
My experience went from bad to worse-From the first time the seminar they require you to attend was canceled without ANY notice (on the first nice Saturday of the year SURPRISE!) To the day (3/14) I called to schedule an appointment, only to find out Dr. Scott was leaving. I SPECIFICALLY asked if the rest of my appointments for testing, which had already been scheduled and ordered, would be honored and was told they would be. Well, after paying a baby sitter, taking off work and arriving at the hospital I found out the tests were canceled on...(drum roll please) 3/11-that's right-THREE WHOLE DAYS BEFORE I ASKED IF THEY WERE STILL SCHEDULED!
As Kip said-new doctors can't get any info from them, either. Oh, and they just went ahead and sent everyone to Dr. Eagon's office without telling him. So that was pretty professional too. Lack of care, compassion, professionalism, ethics and humility. The surgeons are the ones operating on the patients, but the staff at this office doesn't know that.
yep-what Kip said. This place is filled with nothing but unprofessional people. And, once again, has nothing to do with Dr. Scott leaving-hopefully his new staff doesn't have the god-complex these people do! My experience went from bad to worse-From the first time the seminar they require you to attend was canceled without ANY notice (on the first nice Saturday of the year SURPRISE!) To the day (3/14) I called to schedule an appointment, only to find out Dr. Scott was leaving. I SPECIFICALLY asked if the rest of my appointments for testing, which had already been scheduled and ordered, would be honored and was told they would be. Well, after paying a baby sitter, taking off work and arriving at the hospital I found out the tests were canceled on...(drum roll please) 3/11-that's right-THREE WHOLE DAYS BEFORE I ASKED IF THEY WERE STILL SCHEDULED! As Kip said-new doctors can't get any info from them, either. Oh, and they just went ahead and sent everyone to Dr. Eagon's office without telling him. So that was pretty professional too. Lack of care, compassion, professionalism, ethics and humility. The surgeons are the ones operating on the patients, but the staff at this office doesn't know that.