United States Postal Service

A substitute carrier was filling in for my regular carrier and forgot to deliver a package to me but later than evening marked it electronically as delivered. I had to go through the process of filing multiple complains through USPS, file a police report, and dispute the charge with the company I made the purchase with. Then come to find out, it's just normal for them to mark things as delivered sometimes at the end of their shift even if there is a truck still full of packages. To top that off, Idina (spelling?) informed me over the phone when I asked her how it was my problem that their staff do not follow correct procedure, she told me "because you don't get your package" and abruptly disconnected the phone on me. Mind you I do not use foul language, but I do expect answers that make sense when things are backward. This lovely woman informed me that they will not be looking for my package, but if it turns up sometime then I will get it. Great service. Thanks so much!