Waterford West Apartments

1040 Huntington Hill Drive, Ballwin
Phone: +1 636-875-7968

Categories: Establishment  Real estate agency 

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1
Jul 07, 2018

quick prep

I have lived in these apartments for many over five years. I should have moved but like the location. However the rent has increased over two hundred dollars which would be okay if they responded to tenants needs. I have been complaining about squirrels nesting in the walls of my apartments since January. In February the squirrels created a hole from the exterior of the building into the interior of my bedroom and kitchen walls. The holes were patched from the interior but the exterior was not therefore the squirrels continue to nest in the walls trying to create more entry points. I am awaken throughout the night and hear them throughout the day. I have written a couple of emails requesting the exterior hole be closed and no response. This is a fire hazard that puts myself and neighbors in harms way but it is April and nothing has been done. An agent from pest control has placed a cage in rear of the building but this is a wooded area so that is impossible to catch every squirrel in this area. Repairing the hole is the only safe solution. Also paying almost 900.00 a month to live with rodents in your walls is unacceptable. 1-16-17 Update It is over a year since the incident with the squirrels and no repairs has been done to prevent the squirrels from re-entering the walls. I should have moved when my lease was up but moving is expensive plus they want a 65 day notice and I have not found a place willing to hold something that long. However, I was hoping the management team would honor their promise to paint and repair structural exterior damage during the summer. They did not keep there word and winter has arrived and the squirrels are looking for a place to nest for the winter month. I reported in Nov. 2016 and Dec. 2016 that the squirrels had returned and were trying to make another hole in the wall. Mills Property has truly neglected and disregarded my safety and the the other tenants safety. The management has truly changed because years ago issues were resolved immediately not a band-aide but resovled. I am attaching a video that shows a squirrel exiting a hole. As stated before this is a fire hazard because the rodents are trying to keep warm and drawn to the heated wires. Instead of repairing the damage they place a piece of wire fence so the squirrels have made three bigger holes because the wire did not cover all of the damage just part of it. PS...No one told me the damages would not be repaired until I complained to the new manager (Nov. 2016) about the squirrels returning. I was then told it would not be painted or repaired until summer 2017. Dec. 19, 2016 I informed management that I could now hear the squirrels in walls and was told they would get someone out about the damages. That has been almost a month ago and no one has been out. I have been home due to surgery. My recovery has been spent beating on the walls, going outside to video the squirrels (they usually run) and yelling out the window where the damage is located.


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