I went to this location to get fitted for a suit for a wedding. The person that "helped" me just threw a coat on me, had me try on a pair of pants and that was it. No tape measure at all. Since the bride and groom had already selected the suit, I didn't think anything of it. He was having trouble finding my size, but said he would work on it and give me a call. Three days later I called them because I had not heard back. He tells me he had worked on it, but no luck yet, and he will call me by the end of the week and update me. Again no call. Call back the next week, says he cannot find anything and I need to talk with the bride/groom to figure out an alternative. I have a sneaking feeling ,that turns out to be true, he has not been doing anything to get more information on sizing.
Groom calls him and asks for information. He tells them he cannot find my size. When groom asks for my measurements so he can talk to the original store that took the order he doesn't have them.
So I have to go into the other location (where they have been very helpful) to get properly measured and fitted. They are still having an issue finding a vest because it was discontinued, but found the rest of the item without issue. Jos. A Bank overall has been just fine, this location was a waste of my time and just seemed lazy and unprofessional.
All USA
I went to this location to get fitted for a suit for a wedding. The person that "helped" me just threw a coat on me, had me try on a pair of pants and that was it. No tape measure at all. Since the bride and groom had already selected the suit, I didn't think anything of it. He was having trouble finding my size, but said he would work on it and give me a call. Three days later I called them because I had not heard back. He tells me he had worked on it, but no luck yet, and he will call me by the end of the week and update me. Again no call. Call back the next week, says he cannot find anything and I need to talk with the bride/groom to figure out an alternative. I have a sneaking feeling ,that turns out to be true, he has not been doing anything to get more information on sizing. Groom calls him and asks for information. He tells them he cannot find my size. When groom asks for my measurements so he can talk to the original store that took the order he doesn't have them. So I have to go into the other location (where they have been very helpful) to get properly measured and fitted. They are still having an issue finding a vest because it was discontinued, but found the rest of the item without issue. Jos. A Bank overall has been just fine, this location was a waste of my time and just seemed lazy and unprofessional.